Shipping policy

Shipping Policy

We want your COREFLO order to arrive quickly and safely.

Order Processing

Orders are typically processed within 1 to 2 business days after purchase.

Orders placed on weekends or holidays will begin processing on the next business day.

You will receive a confirmation email after your order is placed and a shipping confirmation with tracking information once your order has shipped.

Shipping Rates

Shipping rates are calculated at checkout based on your order and delivery location.

Free shipping is available on qualifying orders over $50.

 

Delivery Times

Delivery times vary based on destination and carrier.

Any delivery estimate shown at checkout is an estimate and is not guaranteed. Carrier delays, weather, holidays, and other circumstances may affect delivery times.

Tracking Your Order

Once your order ships, you will receive tracking information by email.

Please allow time for the carrier to update tracking after the package has been accepted into their system.

Incorrect Shipping Information

Please review your shipping address carefully before placing your order.

If you notice an error after placing your order, contact RIVYN customer support as soon as possible.

We will do our best to update the shipping information before the order is processed, but we cannot guarantee changes once an order has entered fulfillment or shipped.

Lost or Delayed Packages

If your tracking shows unusual delays or your package appears to be lost, contact RIVYN customer support with your order number.

We may ask you to first allow the carrier's standard delivery window to pass before beginning an investigation.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong product, contact us within 7 days of delivery.

Please include your order number and photos of the product and shipping packaging so we can help resolve the issue.

Subscription Orders

Subscription orders follow the same shipping policy as one-time purchases.

Shipping charges, if applicable, will be shown according to the terms of your subscription and current shipping eligibility.

Contact Us

If you have questions about shipping or an existing order, contact RIVYN customer support and include your order number whenever possible.